Privacy Policy

This privacy policy is valid from May 25th 2018.

At adMooH, we’re serious about the security of the data on our servers and the protection of the privacy of our users. We employ several security professionals that work exclusively on technical and organisational security during operations and further development of the product. We continually take steps to protect your information against loss, misuse, unauthorized access, unauthorized disclosure, manipulation, or destruction.    

As a basic principle, we work under Brazilian Data Privacy Protection laws, but to be compliant with International Regulations, in certain circumstances, for example if you access our offers from a Member State of the European Union, the European Data Protection Regulation 2016/679 (GDPR) may also apply.

This Privacy Policy describes how the data is processed at adMooH.

Your data at adMooH

When you use adMooH, you send pieces of data to adMooH; this can be a name, an e-mail address, or information relating to your displays, etc. Other data is generated implicitly by your use of adMooH, e.g. log data. We use this information for internal analytical purposes to improve the product for you. Furthermore we can employ other companies to perform tasks on our behalf and may need to share this information with them to provide services to you. We do not sell your data to third parties.

 Log data

 adMooH records certain requests and transactions in log files. This log data is used for troubleshooting, statistics, analytics, quality assurance, and to monitor system security and can be analyzed to that end. adMooH can publish anonymous statistics under the condition that no personally identifiable information can be derived from such statistics.

 adMooH also uses Google Analytics and Google Firebase Analytics (for iOS and Android apps) to compile usage statistics. These services are provided by Space Pencil, Inc. and by Google, Inc., respectively. Their privacy policies can be found at and adMooH anonymizes IP addresses before they are sent to Google Analytics.

 adMooH works with Crashlytics, Inc (“Crashlytics”) and Bit Stadium GmbH (“HockeyApp”) to report any bug affecting our iOS and Android Apps. HockeyApp’s software is built into our iOS App and Crashlytics’ software is built into our Android App. If either app crashes during normal use, the app will send certain information about the incident to Crashlytics or HockeyApp as applicable. This information consists of the device type, OS version and certain hardware information about your mobile device, and the time of the crash, the state of the application at the time of the crash, and stack traces. The information does not include your IP address or any other information that could be used to identify you or your mobile device individually, and does not include any other information from your mobile device. Click here to review Crashlytics’ privacy policy, and here for HockeyApp’s privacy policy.


When you use adMooH, the service can store cookies on your computer. Cookies are little pieces of information that can help identify your browser and that can store information for future visits, e.g. your language preferences. adMooH uses cookies to track usage, to improve ease-of-use and the overall user experience, and to manage advertising inventories. 

Most Internet browsers automatically accept cookies. You may however configure your browser at any time in such a manner that no cookies are saved on your computer or that an indication always appears when you receive a new cookie.

 adMooH’s services may in principle be used without accepting cookies, although individual functions may thereby be limited.

 You can choose to disable cookies but this may limit your ability to use adMooH’s service.


 Advertising is one of adMooH’s revenue streams, although adMooH does not display advertising for you in our apps. Ads are part of the service, and are displayed from advertisers (one of our customers in the marketplace) on Displays from Display Network Owners (our 2nd customer in the platform). All ads shown in an user’s display must be consent by this user before. 

Inactive accounts

 adMooH can delete user-accounts if they remain inactive (i.e. not accessed) for 1 year or longer. Users are alerted before their account becomes inactive from our automated process.

Unauthorized access

 adMooH implements several mechanisms to prevent unauthorized access to displays, accounts, or other data.

 To access our platform, you use the unique account which adMooH provides and which contains your login (e-mail) and password.

 User-accounts are protected by passwords. You should choose a secure password and ensure its confidentiality to prevent unauthorized access to your account.

Inviting from adMooH

 As an option, you can contact and invite people to participate to adMooH. In this case, adMooH gives you an unique URL with a hash code and you can share it to bring more customers and earn money with them. 

 General remark: Like all other personal information, adMooH will not share participants’ e-mail addresses with third parties. adMooH will not send any e-mail communication to participants’ e-mail addresses without your consent.

 Communication between you and adMooH

 If you send adMooH a message, this message can be stored to process it, to compile statistical information, to improve our services and support, or to get in touch with you. adMooH use’s Tawk.To webchat platform to attend your requests, open tickets and to realtime communicate with you. You can read Tawk.To privacy police here.  adMooH uses Triggers to send you some automated answers based on triggering conditions, such as your country, IP, time of the day, message, answer to a poll, etc.

 Payment processing

 adMooH supports the leading payment processing provider, PayPal. You can find their privacy policies here. To make payments as easy and user-friendly as possible, adMooH sends your name and e-mail address to Paypal during a payment process. All this information would be requested by the provider anyway. 


 Location of data

 The adMooH databases and all files, including application and media are located on cloud servers in Azure USA. You can read their Terms of Use here

 Transfer of Personal Data abroad

 We are entitled to transfer your Personal Data abroad, including to third party companies (designated service providers) insofar as this is expedient for the Data Processing described in this Privacy Statement. The recipients will be obliged to protect Your Data to the same extent as ourselves. If the level of data protection in a particular country is lower than that applicable in Brazil, we will ensure under contract that the level of protection for your Personal Data is equivalent to that applicable in Brazil. 

Sharing personal information

 adMooH uses personal information according to the Terms of Service and this Privacy Policy.

 adMooH may share personal information with other companies or individuals only in the following limited circumstances: (i) adMooH has your consent; (ii) adMooH has good faith that there is a legal obligation to share the data; (iii) adMooH needs to access or share the data to protect the security of the service or of others users’ data; (iv) adMooH needs to access or share the data to protect adMooH’s rights and property or to enforce the Terms of Service. 

We shall only retain Your Data for as long as is legally necessary or in accordance with the purpose for which they were Processed. If we carry out analyses, we shall store Your Data until the analysis has been concluded. If we store Your Data on the basis of a contractual relationship with you, these data will remain stored for at least the duration of the contractual relationship and at most for the duration of the limitation periods within which any claims may be brought by or against us, or for the duration of statutory or contractual duties of retention.

Exposing your Displays in the Platform

 By using adMooH you consent that your display information, such as name, address, pictures, metadata such as target audience, etc) will be publicity available to any logged user. This information is crucial for an advertiser to decide whether to include your display or not in it’s advertising campaign. You are aware thet potential competitors might see you information as well as advertisers. 

Also, adMooH sends weekly a e-mail marketing exposing new displays on the platform, targeting new advertisers interested on these displays, and also to show platform growth. You can optionally remove your displays from this e-mail marketing, but it might decrease sales for your displays. 

Legal basis

 We shall only process your Personal Data in accordance with principles of data protection and if there is a legal basis to do so. If in furtherance of the establishment or implementation of our contract, it shall serve as the legal basis. Otherwise, we have an interest in continuously improving our Offers, adjusting our Offers in line with your needs and showing you advertising that may be of interest to you. This is necessary in order to develop our Offers further, as well as to be able to finance and guarantee the security of our Offers. We act on the presumption that our interests are predominant. If you have consented to data Processing, this consent will apply.

Right of erasure

 In accordance with applicable European legislation you can delete your account and the events you own from the system in the account section of Sites. It is however possible that another user invites, or informs, you about an event again in the future. If you don’t want this either we can block your email address if you request.

Your rights

 You have the right to exercise Your Data protection rights at any time and to request information as to whether and which Personal Data relating to you has been processed by us. You may also arrange for your Personal Data to be corrected, blocked or cancelled at any time in writing, enclosing appropriate proof of your identity, by contacting the following address:

 [email protected]

 We reserve the right to exchange correspondence with you in this regard.

 Please note that we may be required to retain your Personal Data in part even after a request for blocking or cancellation under the terms of our statutory or contractual retention requirements (such as for accounting purposes) and in such an eventuality will only block your Personal Data insofar as necessary for this purpose. In addition, the cancellation of your Personal Data may have the effect that you are no longer able to acquire or use the services registered by you. Under certain circumstances, you have the right to require us to provide you or a third party specified by you with your personal data in a commonly used format.

 You may object at any time by email to the processing of Your Data for marketing and advertising purposes.

 In addition, you have the right to make a complaint concerning the data processing in question with the competent supervisory authority. You can do this with the supervisory authority at your place of residence, at your place of work or at the place of the alleged data breach.

Contact person

If you have questions regarding data protection, need information or want your data to be deleted please contact our data protection office via email: [email protected]

The contact details for our Data Protection Officer are as follows:


Rua Natingui 862 Cj 524 Vila Madalena

05443-001 – São Paulo – SP – Brasil


adMooH reserves the right to update this Privacy Policy at any time. The most current version of this policy is available at

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